These defining points are referred to as “Moments that Matter”. These moments are ripe for experimentation for new student-friendly processes, rituals, programs, communications, roles, spaces, or events. If we get these moments right, students’ chances of meeting their goals will increase.
Expect to see experiments around these moments in 2019.
+ Add a job shadowing requirement to FYEX
+ Create a wellness room where students can destress - no electronics, just relax and unwind
+ Assign new incoming students one go-to person for any issue they may have, and that person can connect them to the resources they need